At KVLShop.com, we strive to provide high-quality physical books to our customers. We understand that there may be circumstances where a refund or return is necessary.
Return & Refund Eligibility:
- If you receive a damaged or defective book, you must report the issue within 7 days of delivery.
- If the wrong book was delivered, please contact us for an exchange or refund.
- Returns will not be accepted for:
- Change of mind after purchase.
- Accidental purchases.
- Books that have been used, damaged by the customer, or are not in their original condition.
How to Request a Return or Refund: If you believe you are eligible for a return or refund, please follow these steps:
- Email us at yendluriprabhudass@gmail.com with your order number, photos of the issue, and a description of the problem.
- Allow us up to 3 business days to review your request.
- If approved, we will provide return instructions. The book must be returned in its original condition within 14 days.
- Refunds will be processed to your original payment method within 5-7 business days after receiving the returned item.
For any questions, feel free to contact us at our Contact Us page.
Thank you for shopping with KVLShop.com!
No amount will be refunded if you have downloaded e-books